Relationships with customers

Relationships with customers

Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word “communication” seems to be more of a fluid term than one that’s fixed. In the past, you would simply pick up the house phone to get in contact with someone. In 2007, Steve Jobs changed everything when he introduced the ground-breaking and revolutionary iPhone. Even though smartphones have become the norm, the word “communication” still spans a wide range of meanings. Some people still think of traditional phone calls. For others, this term produces images of video conferencing. There are even people who include social media, text messaging, email, and other various forms of media within their definition of communication. Enterprise users take a different approach to this term altogether. For this group, “communication” is how employees figure out how to work smarter each day. It’s a battle to operate efficiently in a world that demands constant productivity. Results reign supreme and working in the office isn’t sufficient anymore. It’s how different people can communicate effectively in order to establish relationships with partners and customers

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